Recently, AWAH has discovered that some people in the global market are using the AWAH brand to promote other products and mislead consumers. To avoid unnecessary economic losses or personal injuries caused by purchasing non-official products, AWAH hereby solemnly declares:
- We strongly condemn the behavior of using the AWAH brand to promote other products and mislead consumers.
- Any personnel or company involved in counterfeiting, imitation, or unauthorized sales of AWAH products has infringed upon the legitimate rights and interests of AWAH and consumers. Sales should be immediately stopped, and AWAH reserves the right to pursue legal responsibility in accordance with the law.
- The AWAH Z2/Z3 series products are both Drill Powered Pulleys (Power Ascender & Manual Descender). Some models have obtained EAC certification and comply with EN 1496, EN 12841 Type C, and EN 341 Type 2 standards. Among them, the Z2 series products themselves have high risks, and AWAH has clearly conveyed the safety warning of “Must be used with a backup system” on the products, user manuals, and various media.
AWAH has established a first-tier distribution network in 64 countries worldwide, providing comprehensive technical support and after-sales maintenance services. Consumers are advised to be vigilant, identify the AWAH brand, and purchase through authorized distributors to ensure their legitimate rights and interests.
— Artisans Working At Heights Co., Ltd., March 20, 2025